Policy:
If a cancellation occurs with less than 24 hours’ notice, this is considered a late cancellation and you will be charged the full session rate. No shows are treated the same way.
We encourage you to check with your insurance provider as late cancellations and missed sessions may not be covered under your plan.

Exceptions:
We can appreciate that life happens and emergencies do arise. Therefore, in the case of a medical emergency the above policy will be waived.

Our Commitment to You:
In keeping consistent with our own policies we will also provide you with at least 24 hours’ notice if we need to cancel your session. We also experience emergencies and will do our best to notify you as soon as possible should we need to cancel your session.